by pt-admin | Jul 2, 2021 | Account
To add call minutes to your PhoneThru number go to the number’s recharge page, select a recharge size and pay. There are a couple of ways to get to the recharge page. Using this link – https://phonethru.com/recharge. Navigate from the home page. To...
by pt-admin | Jul 2, 2021 | Call Handling, Troubleshooting
Here are a few common reasons your calls might not be coming through. Your mobile thinks calls from your PhoneThru number are junk calls and is sending them straight to voicemail. You’ve run out of call minutes so your calls are being rejected. You’ve...
by pt-admin | Jul 2, 2021 | Account, Numbers
If you’re changing mobile numbers you’ll want to create a PhoneThru account for your new mobile number. The process for that is explained in How do I change my mobile number So with your account (and password) at the ready… Sign in to your account at...
by pt-admin | Jul 2, 2021 | Account
Your mobile number is the key to your PhoneThru account and it can’t be changed. If you’ve got a new mobile number you will need to create an account for the new mobile number and transfer your landline number across. Transferring your number to another...
by pt-admin | Jul 2, 2021 | Call Handling
If you don’t want to be disturbed by calls from your PhoneThru number for a while, you can turn off call forwarding. Callers to your PhoneThru number will hear a busy signal and the call will be rejected without using any of your call minutes. To change your...